5 free CRM templates to scope, compare and succeed with your project scope, compare and succeed

Download ready-to-adapt templates: CRM requirements doc, evaluation grid, prioritization matrix, demo checklist and self-assessment.

CRM self-assessment: identify the solution suited to your needs

In a few questions, this tool helps you understand your CRM needs, maturity level and truly priority features. A practical support to scope your project before comparing market solutions.

CRM prioritization matrix: identify truly priority needs

This matrix helps you distinguish must-have needs from secondary requests, arbitrate the scope of your first CRM version and prepare a clear roadmap: V1, V2, postponed or excluded needs.

CRM requirements template: structure your project before choosing a solution

This template helps structure your thinking before choosing a CRM solution: business objectives, processes, expected features, integrations, data, security, budget, timeline and selection criteria.

CRM evaluation grid: compare market solutions objectively

A ready-to-use grid to analyze, compare and score several CRM solutions against functional, technical, budget and project criteria. A simple tool to structure your choice and secure your CRM project.

CRM demo checklist: prepare demos and compare solutions objectively

This checklist helps prepare CRM demos in a structured way: use cases to test, data to provide, questions to ask, watch points and debrief grid after each presentation.

Frequently asked questions

Are the CRM tools really free?

Yes. All templates (requirements, evaluation grid, self-assessment, planning) are free and downloadable after leaving your work details.

Who are these templates for?

Sales, marketing and IT leaders and project managers preparing or running a CRM project: vendor selection, RFP, internal scoping or deployment.

Can I freely modify the templates?

Yes. Files are delivered in editable formats (Word, Excel or PowerPoint depending on the resource) so you can adapt them to your context and branding.

How are my details used?

Only to send the requested resource and, where relevant, offer a discussion about your CRM project. You can unsubscribe at any time.